Privacy Policy

At The Design Crew, protecting your privacy is a priority. This privacy policy describes :

• The types of data we collect.
• The reasons for this collection.
• How we use and protect them.
• Your rights and how to exercise them.

1. Data controller

Personal data processing is managed by:
Jordan Warmoes-Nielsen
Managing Director of The Design Crew
Email address: jordan@thedesigncrew.co

2. Collected data

We collect the following information:

Personal data

• First and last name
• Email address
• Company

Notes and comments: collected as part of our training courses.

🚫 We do not collect sensitive data (ethnic origin, political opinions, health data, etc.).

3. Collection methods

Your data is collected via :

• Online forms: training registration and program download
• Cookies: to improve your user experience
• Analysis tools: such as Google Analytics, Hotjar and HubSpot.

4. Purposes of processing

We use your data for the following purposes:

• Marketing: to send you personalized information about our services.
• Statistics: to analyze and improve our offers.
• Personalization: adapting our communications to your preferences.
• Opportunities: identify and track interested prospects.

5. Data sharing

🔒 Your data will not be sold or shared with third parties for commercial purposes.

However, they may be processed by third-party tools essential to our business:

• HubSpot: CRM and marketing automation
• Google Analytics: traffic analysis
• Hotjar: behavioral analysis
• Webflow: managing our website
• Zapier: process automation

These services comply with current data protection regulations.

6. Data retention

Your data will be kept only for as long as is necessary for the above-mentioned purposes. We adapt our retention periods to legal and operational requirements.

7. Data security

We implement rigorous measures to protect your data against :

• Unauthorized access
• The loss
• Alteration
• Disclosure

✅ These measures include data encryption and strictly controlled access.

8. Your rights

In accordance with the RGPD, you have the following rights:

• Right of access: find out what personal data we hold about you.
• Right of rectification: correct inaccurate or incomplete information.
• Right to erasure: request the deletion of your personal data.
• Right to restriction: restrict the use of your data.
• Right to portability: retrieve your data in a structured and readable format.
• Right to object: to refuse the use of your data for certain purposes, in particular marketing.

📩 To exercise these rights, please contact us at jordan@thedesigncrew.co.

9. International data transfers

Your data is mostly hosted and processed within the European Union. In the event of a transfer outside the EU, we ensure that it complies with appropriate safeguards, in accordance with the RGPD.

10. Changes to this policy

We may update this policy to reflect legislative or organizational developments. Any major changes will be communicated via :

• An e-mail
• Notification on our website